1. Introduction
Consultancy Register ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered consulting platform.
2. Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Name, email address, phone number
- Business information and professional credentials
- Payment information and billing details
- Profile information and professional experience
- Communication preferences and settings
Automatically Collected Information
We automatically collect certain information about your device and usage patterns:
- IP address, browser type, and operating system
- Pages visited and time spent on our platform
- Search queries and matching preferences
- Interaction data with our AI systems
3. How We Use Your Information
We use your information for the following purposes:
- AI Matching: To power our consultant-client matching algorithms
- Platform Services: To provide, maintain, and improve our services
- Communication: To send you updates, notifications, and support messages
- Verification: To verify consultant credentials and business information
- Analytics: To analyze platform usage and optimize performance
- Legal Compliance: To comply with applicable laws and regulations
4. AI Technology and Data Processing
Our AI systems process your data to improve matching accuracy and platform functionality. This includes:
- Analyzing project requirements and consultant expertise
- Learning from successful matches to improve future recommendations
- Processing natural language to understand client needs
- Generating insights for our Super CRM system
5. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Consultants/Clients: Profile information is shared to facilitate matching
- Service Providers: With third-party vendors who assist in platform operations
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or acquisition
We never sell your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication systems
- Employee training on data protection
- Incident response and breach notification procedures
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods depend on the type of information and applicable regulations.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for data processing
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Children's Privacy
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the "last updated" date.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: enquiries@consultancyregister.com
- Address: 124 City Rd, London EC1V 2NX, United Kingdom
- Data Protection Officer: dpo@consultancyregister.com